Arena Hospitality Group
One of the most dynamic hospitality groups in Central and Eastern Europe
For over five decades, guest experience and our team members have remained at the heart of everything we do. By nurturing a positive and engaging working environment for our team members, making meaningful investments, and forming strategic partnerships, we ensure we have all the prerequisites to deliver seamless experiences throughout our diverse accommodation portfolio, tailored to meet any traveller’s needs.
Mission
With the guest experience at the heart of everything we do and the expertise and experience we have built over decades, we strive to provide our guests with the most pleasurable and seamless experience, ensuring the best possible accommodation and personalised offering that will exceed their expectations and needs.
Our company values
Our values are embedded in 50 years of success in the tourism industry, during which we have always strived to provide our guests with a memorable experience. This mantra has remained our key value and continues to lead and direct us in everything we do.
Our team members are of utmost importance to us and are the key to providing our guests with the ultimate experience. This is why we are continuously striving to improve their working environment and foster engaging working relationships. We want to create a workplace that is founded on the following values:
Trust
We consider trust to be a crucial value in securing a positive and engaging working environment where achievable and realistic promises are made and kept
Respect
We believe that all our colleagues, regardless of their background and occupying position, need to be treated equally and with respect.
Teamwork
Only with the help of each one of us can our vision of becoming a dynamic hospitality company in Central and Eastern Europe come true.
Enthusiasm
Enthusiasm is the key to overcoming daily business challenges and offering our guests an unrivalled, personalised service with a smile.
Commitment
Commitment is rooted in our core values and vision. Only with committed colleagues can we deliver success and solve daily challenges.
Care
Our people, whether they are guests or employees, are always our primary focus. By showing compassion and adapting to their needs and desires, we can improve their experience and additionally encourage them.