4 travnja 2017

Vision & Values

Vision

Our primary objective is to become a dynamic hospitality company in Central and Eastern Europe that will create and realise shareholder value and further contribute to the development of upscale , upper upscale and lifestyle market hotel segments in this part of Europe.

Mission

With the guest experience at the heart of everything we do and the expertise and experience we have built over decades, we strive to provide our guests with the most pleasurable and seamless experience, ensuring the best possible accommodation and personalised offering that will exceed their expectations and needs.

Our company values

Our values are embedded in 40 years of success in the tourism industry, during which we have always strived to provide our guests with a memorable experience. This mantra has remained our key value and continues to lead and direct us in everything we do.

Our team members are of utmost importance to us and are the key to providing our guests with the ultimate experience. This is why we are continuously striving to improve their working environment and foster engaging working relationships. We want to create a workplace that is founded on trust, respect, teamwork, enthusiasm, commitment, and care.

Our values are:

  • Trust
    We consider trust to be a crucial value in securing a positive and engaging working environment where achievable and realistic promises are made and kept.
  • Respect
    We believe that all our colleagues, regardless of their background and occupying position, need to be treated equally and with respect.
  • Teamwork
    Only with the help of each one of us can our vision of becoming a dynamic hospitality company in Central and Eastern Europe come true.
  • Enthusiasm
    Enthusiasm is the key to overcoming daily business challenges and offering our guests an unrivalled, personalised service with a smile.
  • Commitment
    Commitment is rooted in our core values and vision. Only with committed colleagues can we deliver success and solve daily challenges.
  • Care
    Our people, whether they are guests or employees, are always in our primary focus. By showing compassion and adapting to their needs and desires, we can improve their experience and additionally encourage them.